====== Contacts ======
^ Name                    ^ Title                               ^ Role                                   ^ E-mail  ^ Slack                                            ^ SME                                          ^
| Christina Meno          | Manager, Software Engineering       | Ceph Engineering Infra Manager         |         | https://ceph-storage.slack.com/team/U04J965PTSB  |                                              |
| Evelyn Perez            | Project Manager                     | Ceph Engineering Labs Project Manager  |         |                                                  |                                              |
| Zack Cerza              | Senior Software Engineer            | Ceph Engineering Tools Team Lead       |         | https://ceph-storage.slack.com/team/U04K75CACBA  | teuthology, pulpito, paddles                 |
| Dan Mick                | Senior Principal Software Engineer  |                                        |         | https://ceph-storage.slack.com/team/U04J2U217RV  | Build/containers                             |
| David Galloway          | Infrastructure Architect            | Ceph Engineering Infra Team Lead       |         | https://ceph-storage.slack.com/team/U0820KNPTQQ  | All lab services/applications                |
| Adam Kraitman           | Senior Software Engineer            |                                        |         | https://ceph-storage.slack.com/team/U04JGS8QR9U  | telemetry, services running in AWS, cephlon  |
| Fernando Alcocer Ochoa  | System Administrator                |                                        |         | https://ceph-storage.slack.com/team/U081L7XJDV2  | MaaS                                         |
| Jitendra Sahu           | System Administrator                |                                        |         | https://ceph-storage.slack.com/team/U09K7BC3NKC  |                                              |
| Mark Nelson             | Senior Software Engineer            | Ceph Performance Engineer              |         | https://ceph-storage.slack.com/team/U04KJ73HDQB  | mako systems, Performance testing            |

====== IBM Labs (Hands On) ======
To report a hardware issue that requires hands-on support, file a ticket with IBM's OneIT team: https://oneitsm.limited-use.ibm.com/ccm/web/projects/OneITSM%20Lab%20Operations#action=com.ibm.team.workitem.newWorkItem&type=com.ibm.stg.workItemType.itsmwi&ts=1753216519000

For reverse DNS records (e.g., ''12.31.86.192.in-addr.arpa.''), use the DNS Tool: https://w3.ibm.com/webmaster/portal/dns/.